Shipping policy

Shipping & Delivery Policy

  • Processing Time: All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

  • Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery typically takes 5–7 business days once the order is dispatched.

  • Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email or SMS once your order has shipped containing your tracking number(s).

  • Customs, Duties, and Taxes: Solvessa is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • Damages: If you receive your order damaged, please contact us immediately. An unboxing video is mandatory within 24 hours of delivery to process claims for damaged items.